The Password Self Service website
allows users to update their Wildcat password to meet our new
heightened security requirements. When updating, challenge questions will need
to be created allowing you in the future to reset a forgotten or expiring
password. Yes that’s right; a call to the IT Service Desk will no longer be
required to reset your Wildcat password:
-
Students
- eWeber
- Wildcat
Mail
- Vista
WebCT
- ChiTester
-
Employees
- Novell
- Vista
WebCT
-
Crystal Reports
-
ChiTester
-
Concurrent Enrollment Faculty
- Faculty/Staff Portal
(soon to be the new eWeber Portal)
- Lynx Self Service -
to retrieve rolls or enter grades)
What’s on
the horizon:
- New
Faculty/Staff Portal - New eWeber Portal can be tested
currently at the following link:
http://weber.edu/eweber
Operating System
Note**
Windows Users with Internet Explorer or Mozilla Firefox web
browsers should allow Pop-ups for all Weber web sites.
Mac Users may
have problems using Safari to reset passwords. We recommend that you download and install Mozilla
Firefox
Please make
sure to complete ALL steps.
Step 1: Wildcat Password Creation
With your current Wildcat ID (username) and password login at:
http://wildcatid.weber.edu/vo
-
If you do NOT know your password, you can
go directly to:
https://portalapps.weber.edu/getwcid/ to get
a temporary password. ONLY use this when you
have tried unsuccessfully to enter the correct
password several times.
- You can also use this website to obtain your Wildcat
ID (username).
- Next you will go to Virtual Office to reset your
temporary password to a secure password at:
http://wildcatid.weber.edu/vo
and use the temporary password to log in.
- If you have not yet set up your challenge
questions, it will prompt you to do this after you log in with the
temporary password.
Set two challenge questions, one question the system provides-- and you
answer, and the second one you create your own question. Be prepared to create a
question that
ONLY YOU
know the answer to. Something that doesn't change, so you won't forget your
answer, and create a question that is unique to you.
Click
Submit.
**Note: Be sure to create a Challenge
Question where only you know the answer
and the answer stays the same.

- Once you have entered
your challenge questions, you will receive a "Welcome to Password Self
Service Portal" screen.
- Click on the
lock icon at the top of the page next to the
house icon.

-
Change your password according to the
specified criteria and click the
Submit
immediately under the "Retype Password" box.
New Passwords must have

- Successful
change message should display

-
Create a Password Hint and
again click
Submit
immediately under the "Hint" box

**
If you set your two challenge questions
when first logging in, you should only
need to verify that the second question
(the one you create) is still listed.
Neither of your answers should be
visible, but having the question present
indicates that it was created and
retained.
If you did not have to do that part, do
this now...Set two challenge questions, one
question the
system provides - and you answer, and
the second question you create. Be prepared
to create a question that ONLY YOU know
the answer to. Something that doesn't
change, so you won't forget your answer,
and create a question that is unique to
you.
Submit.
**Note: Be sure to create a Challenge
Question where only you know the answer
and the answer stays the same.

Step 2: GroupWise password synchronization
Since the move to LDAP authentication on
January 25th, GroupWise should
automatically be synchronized with your
Wildcat username and password. If you
are unable to get into GroupWise using
your new password, please contact the IT
Service Desk for assistance.
Step 3: Workstation Password
synchronization
(Strongly Recommended for Campus
Computers ONLY. Non campus users -
Move to Step 4)
Synchronize your Workstation
password with your new Wildcat
password so that you will only
have to log in once when you
start your computer each day.
-
Click
CTRL-ALT-DEL
keys
-
select:
Change Password.
-
Highlight the small
computer icon
ONLY (not the tree) -
this will allow you to set
your workstation password.
-
Enter your current password
and then the new password
twice.
-
Once you click OK - this new
password will be set for
your workstation.
Step 4: Verification that it
works!
Go to any of the following
that you use to verify
that your new password is
working correctly:
-
Log into
Vista
-
if you take or teach a class
to make sure it is
successful
-
Log into
eWeber
-
Log into
Chi-Tester
If you are an employee:
-
Log into the current
Faculty/Staff portal
-
Log into
Crystal
Reports
-
Finally, if all of
these recognize your
new password and you
are using a campus
machine,
restart
your computer and
log in using your
new password.
If you run into any
problems or need a
clarification on any
step of the process,
please call our IT
Service Desk at
x7777.
Thank you for being
Pro-Active and
Taking Control of
your own Password
management!
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