Our new Password Self Service website is available for you to update your Wildcat password to meet our new heightened security requirements. When updating, challenge questions will need to be created allowing you in the future to reset a forgotten or expiring password. Yes that’s right; a call to the IT Service Desk will no longer be required to reset your Wildcat password:

Operating System Note**

Windows Users with Internet Explorer or Mozilla Firefox web browsers should enable Pop-ups for all Weber web sites.

Mac Users may have problems using Safari. We recommend that you download and install Mozilla Firefox

• How To allow pop-ups
• Download or Print PDF Instructions

**If you are having problems logging in with your current Wildcat ID and password, please complete Step 1.

**If you know your username and password are working in the WSU Current Student portal, Move on to complete Steps 2 and 3.

**If you are using the Internet Explorer browser, you may have to repeat this process. It works consistently with Mozilla Firefox.

Step 1: Get a Temporary Password, if needed

• Go to: https://portalapps.weber.edu/getwcid/ and enter the requested information to display your Wildcat ID and to get a temporary password. WRITE DOWN the temporary password.
• Students will use your Wildcat ID and the temporary password to log in and complete sections 1, 2 and 3

Step 2: Wildcat Password Creation

With your current Wildcat ID (GroupWise or Wildcat Mail username) and password login at:

http://wildcatid.weber.edu/vo 

** You may be presented with the Challenge Question screen asking you to set your challenge questions first.    

• Answer the first challenge question
• Enter a second challenge question of your choice and the answer
• Click SUBMIT and continue as instructed below

If you click SUBMIT and it cycles back to the Login screen, you may need to complete and submit this 2 to 3 times before it moves you to the HOME page as shown below. DON'T GIVE UP!
If you are asked to login and completed the challenge questions MORE than 3 times, you may be caught in a loop due to the Browser or a pop-up blocker. See the link above for information on how to enable pop-ups for this website only.

Once you get to the HOME page,

• Click on the lock icon at the top of the page

Complete all three areas on the page, beginning at the top and clicking on SUBMIT after EACH SECTION unless you completed one of these sections when you logged in; then you may skip that section below.

Area 1) Change your password according to the specified criteria and Submit

 

• Successful change message should display

Area 2) Create a Password Hint and Submit

Area 3) (If completed previously, you do NOT need to do this again. Simply verify that your User-defined challenge question is still entered.)

Set two challenge questions, one the system provides - and you answer, and the second one you create. Be prepared to create a question that ONLY YOU know the answer to. Something that doesn't change, so you won't forget your answer, and create a question that is unique to you. Submit.

**Note: Be sure to create a Challenge Question where only you know the answer and the answer stays the same.

 

Step 3: Verification (Students Only)

         Go to the following and check to ensure your new password is working correctly:

• Log into your Wildcat Mail account
• Log into the Current Students portal (using your Wildcat ID and new password)
• Log into Vista if you are a student needing to access a class
• Log into Chi-Tester
• Finally, if all of these recognize your new password, you should be set.

Students should be able to return to this website at any time to change or update their password as long as they know what it is. If they have forgotten the password, they will only need to answer the two challenge questions to reset the password.

If you into any problems or need a clarification on any step of the process, please call our IT Service Desk at x7777.

Thank you for being Pro-Active and Taking Control of your own Password management!